Upcore Technologies
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AI-Powered Voice Intelligence Platform

Transform Every Conversation Into Actionable Intelligence

Upload call recordings or transcripts and get instant sentiment analysis, compliance flags, SOP gap detection, and actionable insights — tuned for your industry.

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Audio Transcription

Auto-transcribe calls in English and regional languages using OpenAI Whisper

Sentiment Analysis

Detect emotions, stress, satisfaction, and engagement across the conversation

Compliance & SOP

Flag missed steps, regulatory risks, and process deviations automatically

Actionable Insights

Prioritised action items, key moments, and trend analysis for management

Industry Use Cases

The same engine retunes itself — categories, prompts, and analysis — for each industry vertical.

UCT
Telecommunications

UCT Telecom

Enterprise-Grade AI Solution

Discover how advanced AI sentiment analysis revolutionises customer experience management by providing real-time insights into every customer interaction.

ProcessTrainingProductService+1 more
ACME
Banking — DP Operations

ACME Bank

Depository Intelligence for Compliance & Service Excellence

Voice intelligence built for depository-participant operations — analyse every outbound confirmation, branch query, and customer call to flag compliance risks, SOP gaps, and training needs automatically.

SOP GapBranch TrainingCustomer EducationTransaction Confirmation+2 more

How It Works

1

Upload or Paste

Upload a call recording (MP3, WAV, M4A) or paste a transcript directly.

2

AI Analyses

Our engine transcribes audio, then runs industry-tuned sentiment analysis with compliance and SOP checks.

3

Review Insights

Get an executive summary, flagged calls, key moments, action items, and emotion timeline — all in one dashboard.

Ready to See It in Action?

Login to explore the dashboard, pick a use case, and run your first sentiment analysis.

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