Upcore Technologies

Sentiment Intelligence Platform

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AI-Powered Voice Intelligence

Transform Every Conversation Into Actionable Intelligence

Upload call recordings or transcripts and get instant sentiment analysis, compliance flags, SOP gap detection, and actionable insights — tuned for your industry.

Audio Transcription

Auto-transcribe calls in English and regional languages using OpenAI Whisper

Sentiment Analysis

Detect emotions, stress, satisfaction, and engagement across the conversation

Compliance & SOP

Flag missed steps, regulatory risks, and process deviations automatically

Actionable Insights

Prioritised action items, key moments, and trend analysis for management

Industry Verticals

One Engine, Multiple Industries

Categories, prompts, and analysis automatically retune for each industry vertical.

UCT
Telecommunications

UCT Telecom

Enterprise-Grade AI Solution

Discover how advanced AI sentiment analysis revolutionises customer experience management by providing real-time insights into every customer interaction.

ProcessTrainingProductService+1 more
ACME
Banking — DP Operations

ACME Bank

Depository Intelligence for Compliance & Service Excellence

Voice intelligence built for depository-participant operations — analyse every outbound confirmation, branch query, and customer call to flag compliance risks, SOP gaps, and training needs automatically.

SOP GapBranch TrainingCustomer EducationTransaction Confirmation+22 more

How It Works

1

Upload or Paste

Upload a call recording (MP3, WAV, M4A) or paste a transcript directly.

2

AI Analyses

Our engine transcribes audio, then runs industry-tuned sentiment analysis with compliance and SOP checks.

3

Review Insights

Get an executive summary, flagged calls, key moments, action items, and emotion timeline — all in one dashboard.

Ready to See It in Action?

Login to explore the dashboard, pick a use case, and run your first sentiment analysis.

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